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Complaint / review / scam report
Macys
Macy's provides gift card instead of refunding credit card

Complaint / review text:
I've returned items twice to Macy's by mail in the last two months and on both occasions they sent me a gift card instead of refunding my original form of payment which was a credit card. I called and they said they would credit my card but they never did.

It's hard to believe that a store like Macy's would stoop to such unethical business practices. If you shop with them and need to return an item, make sure to return it to the store - if you return it by mail, you'll likely receive the return amount in a form of a Macy's gift card.

Contact information:
Author: Contact with Author


Offender: Macys


Address: PO Box 8113
Phone: 18006596229
Site: www.macys.com

Category: Advertising

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