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Complaint / review / scam report
Petco
Dead Fish and bad customer service!

Complaint / review text:
Almost every time we go to Petco to by fish, we see at the very least 5 dead fish each time. Whenever we tell the employees, they don't care, and all they say is, "It happens." I mean, okay, it happens, but can't they remove the dead fish?!

If there's multiple dead fish in the tanks, the other fish are unhealthy as a result. Also, it's NOT very inviting to buy fish from tanks that have dead fish. Also, we once went to the Petco in Factoria Mall, and we went to tell them we needed help with the fish, and they "sent somebody down to help us", and around 15 mins. Later, we were still waiting!

In the end, a man who was also waiting for customer service helped us get the right supplies for our Betta. He was very knowledgeable, and our betta lived a nice happy life. But they always ask you if you have a tank, and if you have the right conditions, when even they don't!

I would rather just buy all the fish just to save them from that store. Very unhappy!!

Contact information:
Author: Contact with Author


Offender: Petco

   State: Washington   City: Seattle
Address: 9125 Rehco Road
Phone: 8888247257
Site: www.petco.com

Category: Animals & Birds

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