Complaint / review text:
I answered a pop up on castanet.net for answering a survey and I would receive a free product for shipping and handling of $5.95. I had done this before on little pop ups and received a little product for doing so.
Not this time. I was charged twice for shipping and handling one for Stemologica and one for Beautigold. I received a box in the mail with three creme samples and a bottle of Beautigold, then discovered I was supposed to answer an email with 14 days to cancel and return the product. I realized about May 6th I had been charged for $179.98 on my MC.
I immediatey called their 800# and spoke someone and let them know I was pissed. They didn't care. They said if I returned the product in it's original condition unopened they would refund me. I did so.
Now they say it will be a while to look into the receipt of the product and inspect and I just have to wait. I'm filing a complaint with the RCMP