Complaint / review text:
Sold in UK by Ernest Jones jewellers. Lost 2 stones, ring is 14 months old.
Customer service not interested. I have emailed a number of times asking them to agree to replace the ring. They are not going to. They have said all they will do is look at it which will involve it being sent away fora minimum of 3 weeks.
Very poor! I have lots of jewellery, this is myfirst and last Le Vian. Very unimpressed both with quality and customer service! Expected much better considering the price of the ring.
It should be replaced with no questions. Wouldn't recommend