Complaint / review text:
I joined discovery in October 2013 after recommendation from a friend.
I also recommeded my wife to join Discover. But now all is.
Feedback is pathethic. Attitude is worst and they dont put a client at heart for any claim.
I was involed in an accident in June 2014 and I submitted my claim.
It took Discovey 2 solid months to finalize the investigation and only to be told my claim was rejected.
They even invited me to their offices and tthey harrassed me accusing me of lying.
I was so terrified when i left their offices.
I called them contiunously to request feedback from them and there was no response for months.
Now i just recceived a rejection letter only today.
And also got a calll from SMD that I have 14 days to tow my car from storage and I also need to pay for towing.
I thought insurance is a relationship for a client. For Discovery its a nighmare!
Worst Insuarance ever!