Complaint / review text:
I took a credit card out with Wesbank in 2003, but was unable pay due to financial circumstances, I opened a bank account with FNB about three years ago and Wesbank's Lawyers started debiting my account WITHOUT MY PERMISSION! I then closed my FNB account due to this about 2 months ago. Yesterday I reopend the account, but informed the consultant that Wesbank was debiting my account without permission. She then phoned Wesbank's lawyers and spoke to Adele (WHO WAS VERY RUDE AND UNHELPFUL TO ME) to tell them that we tried to make payment arrangements - but that we had to sign a AOD and consent to Judgement doc - WHICH I refused to do! I tried to make a payment arrangement, which I will pay every month over the phone. She said she will send a sms to my cell with details. I am still waiting for the sms. No lawyer institution has the right to go into my bank account and take money out of it without my signed permission! Which i have not given. Now get one of the consultants at the lawyers office to contact me to make proper payment arrangement. If they debit again without my permission - i will report them to the banking ombudsman.