Complaint / review text:
On 2 October 2014, Standard bank authorized R500 transfer to PnP Durbanville from my bank account.
I have NEVER in my life been to Pnp Durbanville, havent even spent R500 exactly at a Pick and Pay on my Debit card. I was lucky to pick this up in on my account as I was doing an EFT and noticed R500 coming off my bank account. I phoned the division and after 1 hour of trying to get through, I was told there is nothing they can do and need to go a branch. The next day i went to the Tygervalley branch and explained the issue, they could not trace who authorized the transaction, but could trace where it was authorized from and that was Cape Town Standard Bank. I was told they will get back to me, and of course... NO ONE HAS GOT BACK TO ME! I cannot get hold of the branch telephonicaly directly and says theres nothing they can do again. Not only are we getting by criminals in the street, but also by our own banks who we should be trusting with our money. Now my worry is, how many times has this happened in the past in my bank account that Im not aware of, and how many other people are getting like this by there own bank? Ill be laying left charges at the police