Complaint / review text:
I have been a Wesbank customer for several years and purchases. I am also a FNB client and my salary is deposited into my FNB account. During 2010 I was retrenched and had no option but to be placed under debt review. I got a new job and paid of every single sent owed to all creditors, incl Wesbank. Not one payment was missed.
I am no longer under debt review for more than 2 years, even had the court order rescinded to restore my credit rating. My credit profile has been cleared EVERYWHERE accept with Wesbank who still holds the retrenchment against me, which I had no control over.
Now that I earn a salary in access of R90 000 p/m I cannot even buy a vehicle with my own bank as Wesbank still does not look past the history and does not look at the facts. Wesbank will penalize and and embarrass their client as long as they can. Their staff pass the buck from one person to the next and NO ONE can make decision that work for WESBANK.
All I want to know is - Am I welcome as a customer OR NOT? Tell me and I will find a bank that will be willing to help me.