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Complaint / review / scam report
First National Bank
FNB unable to update my address

Complaint / review text:
Hi. I have been trying for months to get FNB to change my address details on my statements. Despite going through Private Clients and all other avenues, it appears that FNB's systems cannot be changed by them. This means that my old postal details appear on my statements, and who knows if these get sent out and where they end up. Why is it so difficult for FNB to update my details? They have all of my new details, and even send some of my statements to my new details, yet the other statements reflect my old details. Not great! And my name isn't Steve...

Contact information:
Author: Contact with Author

Offender: First National Bank

Country: South Africa   State: All Country   City: Johannesburg

Category: Business & Finance


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