Complaint / review text:
An amount of R410 was debited off my business account yesterday with the following description, "transfer for review fee albert street." i contacted the call centre this morning, and i was told that that this fee was for a review of my unused overdraft facility. So let me get this straight, you debit my account every month for the amount of R60 for an used overdraft fee, and then this month there's a once of fee to review my account for R410. How dare yo debit my account for that amount? Where is the signed correspondence to allow you to debit my acc for that amount? You have no knowledge of what my company has budgeted for the month, you cannot just take money out of the account without informing the members of the company. My ref number is 7003528436 - i want this transaction reversed immediately or i will challenge this in court.