Complaint / review text:
I astounded that ICBC would be associated with this company. I have been in contact with ICBC several times in the last 3 years and only now am I hearing about a Transit ticket from 2012 but from this awful collection agency NCO. After sending me a letter to my parents address, I called them to have them tell me if I don't pay them in full by the 6th of next month, only 30 days since receiving the debt from ICBC, then they affect my credit for 6 years.
It may be a low amount but I am self-employed and on a budget. I told them I can make payment right away and again on the 15th of next month, to be completely shut down and repeated to constantly that that's it, that's the rule and I have to do it. I feel extremely sorry for the people working for this company, who have been hardened and made to bully and push unreasonable requests in unreasonable time frames.