Complaint / review text:
I tried to sign up for a personal policy with United Health Care after my 3 year Cobra ended with JPMorgan Chase. JPMorgan Chase stated in a letter that came 2 weeks late, that they had a "conversion policy" and they would help me to get United Health Care Insurance for myself. An individual policy. They did not. They tried. They said they succeeded. They did not. I have health problems that have required me to be an inpatient in NYC 4 times in 4 years. I could not get Obamacare because Mt. Sinai which owns at least 7 hospitals will not let patients pass from the emergency care to rooms.
So I finally on my own secured a 759.00 RX and Healthcare UHC policy. JPMorgan Chase was surprised and did not know in Human Resources that they had a conversion statement. I am a single divorced ex-wife of a JPMorgan employee. The letter arriving late, made it impossible for me to get insurance, a card, a number on time. Now, United Health Care has sent me a letter stating that they are going to raise my premium 20% in 2016. They have not even sent me a card yet. I do not have an address to send in my payment. I did the first payment over the phone. They have not sent me a bill. It is May 26th and I don't know where to send the June payment. I was trying to do this online.instead by mistake I SIGNED UP FOR A UNITED HEALTHCARE DENTAL PLAN!!!
I did not ask to be taken to the dental plan page. I was pressing buttons to get to a page to explain how I could have money transferred from my bank account to UHC monthly to pay for RX and Health Insurance on time. After I filled out the forms it read “Congratulations. You now have a 2000.00 a month plan that includes DENTAL COVERAGE.” I am so upset. First with JPMorgan for not knowing that they have a help line for conversion policies after Cobra and for sending the letter 2 weeks into the month and for not following through to the end to make sure I had the new insurance. I have many illnesses.
Second for Mt. Sinai breaking the laws or Anti Trust that were put in place during the Roosevelt administration to protect people from being manipulated like this. They are about to instate Mt. Sinai insurance that none of my doctor's will sign up for therefore losing their hospital privileges. I do not want to pay for one day of united healthcare dental policy. It is very difficult to follow the instructions on these sites. I finally got everything cleared with New York State and New York City. I explained why I could not sign up for Obamacare and then not be admitted as an in patient at Mt. Sinai, Beth Israel, Roosevelt Hospital, St. Luke’s, North Shore Hospital, Long Island hospital, etc.
I can't linger in an emergency room and then be sent home if I need surgery in NYC. JPMorgan is to blame for writing a conversion statement and sending it out two weeks after the May 15th deadline. United Healthcare takes one to pages that are unclear as to the set up and what one is registering for. I do not want to pay for even one day of dental policy. I want a medical and RX prescription card by the time I pay my second premium!!! I want to know where to mail my medical insurance bill before I get letters about my insurance which is 759.00 a month rising 20%.