Complaint / review text:
I paid $477 for health care monthly insurance premium on 6/10/2015 via government's market place for July coverage for myself and my son. The company (United Health Care) has taken the payment but they haven't issued health insurance as of 07/10/2015. I have called United Healthcare on 3 different occasions and spent more than 2 hours on the phone to process my health coverage but they haven't done so. I haven't received my ID card or any information yet. My coverage should start on 07/01/2015. Today is 07/10/2015. I have paid for the entire month of July of which, 10 days have already passed. I still don't have my health insurance. I feel very frustrated.