Complaint / review text:
I am pleased to recommend IPA to your prospective customers. Over the past two weeks, I worked directly with your Senior Business Analyst, Craig on several Value Enhancement initiatives for our Company. Craig's capabilities and professionalism are exceptional, and allowed him to quickly gain confidence and respect from my staff.
In a relatively short period of time, we established procedures and staff buy-in that has greatly improved our financial management system, costing system, performance metrics and overall sales plan.
The objectives set during our initial review have either been met or are on a clear track for success. I am very pleased with the work IPA and Craig have done for Optimal.
I look forward to continuing our relationship into the future.