Complaint / review text:
I began receiving unsolicited emails, phone calls and text messages from. Their emails provide no way to unsubscribe or opt-out of their emails so I sent a reply to. Their answer was to call them to make a change to my account. I explained that I have no account with them, have never done any business with them, and again asked that my email address be removed from their list. Once again, their response is to call them. So I called.
The representative on the phone asked for my social security number to verify my account. I explained that I have no account and was given the number to stop receiving emails. He argued that I must have an account and needed my social security number to look it up. I asked yet again what it would take to stop receiving their emails and he said he needed to get into my account. They provide no easy way to unsubscribe from their emails and ask for private personal information which is a violation of the CAN-SPAM act. I've also filed a complaint through the BBB and the FTC.