Complaint / review text:
My family has had health insurance coverage with Health Net for approximately five years. I can no longer afford their rising premiums. I received a letter informing me that if they did not receive payment by a specific date, they would terminate our coverage. I did not pay. I filed no additional claims. Four months later, they called me telling me that I owed them for the previous four months of coverage. I reiterated that their letter informed me that I was being terminated. Their response was that because so many small businesses were having problems paying, that they had extended my coverage as a favor (one which I had not asked for). When I told them that I couldn't afford their coverage, they demanded $5000 in back payments. They never asked for my request of termination, just a notification that I was being terminated. Now they are stalking my husband and I for the $5000 that we cannot afford (or we would be paying for medical insurance). Please help!