Complaint / review text:
In july I closed a checking account with bank of america and open another checking acount. Charges were made to the closed account which kept the account open. I asked Bank of america to transfer the money from my savings account and deposit it into the account with the negitive banance and close out the account. Three week later I recieve a bill with charges stating that the account was not closed and had accured late fees and other charges. I again contacted bank of america and asked them a second time to close out the account and transfer the money from my savings.
I told them about the last mistake that they had made and they assured me that this time the account would be closed and that the money would be put into the correct account. Now here it is september and I find out that bank of america still has not closed out the account and the money which they say was transfered had been trasnfered in to the new account, which I did not notice. My savings is depleted and now since I started a new job my pay checks are being deposited in the old account which should have been closed a few months ago.