Complaint / review text:
I just got my vehicle repossessed today and I am very distraught about the whole situation. I purchased a 2008 Hyundai Sonata in Nov 2007, I have always made my payment up until Nov 2010 when I got laid off. I paid $2,000 cash to Chase at that time with my severance pay. I continued to make payments with my unemployment checks. I didn't find another job until 05/2011, so I continued to pay, at which time the pay was not enough being a single mom, so I wouldn't say I fell behind because every month I would make a payment, some months the whole payment and some months not the whole payment.
Nevertheless, I made a payment. Then out of the blue today, my car got taken away. I called Chase and the representative, Gloria, informed me of all my payments, again some the actual monthly payment and some not, but every month they had some money. She informed me that Chase does not accept partial payments. I asked her why wasn't my money returned back to me. She didn't have anything to say. Every month Chase had a payment. This is going to cost me a lot of money now. That thanks to my family I will be able to get my car back.in reading the other horror stories I think we should bring up a class action lawsuit against this company.
Hey, we bailed them out by our hard earned tax money and this is how they treat us.in fact, we should close their business. I hate Chase, never again will this happen to me.