Complaint / review text:
I was employed by a PEO called Oasis and our Health Insurance was with Aetna, our employment ended 09/30/2012 with Oasis and as such Aetna is then responsible to send out ALL employees proof of prior coverage within 30 days... 30 days is the law. I have phoned Aetna and have emailed them at least 20 times and cannot get my proof of credible coverage letter.
The real kicker of this... I need this letter so I can send it to my new PEO called SOI who in turn will send it to my new insurance company. MY NEW HEALTH INSURANCE COMPANY IS AETNA.
So basically aetna can deny all my claims because they are waiting on a letter that proves i and my children had prior coverage and yet they will not abide by the law and supply me with my letter. Please note my son has crohn's disease and has treatments every 2 months in excess of $5k... Could this just be a coincidence or is aetna once again screwing the consumer who pays for their insurance!!!