Complaint / review text:
I sold the 2010 Camaro, got a payoff letter, lien release (after 30 days). Now, 6 months later, they are saying the bank money wired from the buyer didn't go through, but yet I couldn't get my lien release until after 30 days. So they said to wait for the check to clear the bank. Now, they say they gave me a lien release on good faith, for a $20,360 car... Yeah right! They are horrible in customer service. I said, "Well, since the car is not paid, then the buyer stole it. Should we report it stolen or call OnStar and have the car picked up?" "No, we just want the money..." What?