Complaint / review text:
On 5/14/2013, I took out a loan for 420.00 to pay some small repairs off done to my car. My payments were $60.00 a month.in July, I missed a payment due to my car problems re-occuring and in August, I paid a payment for August and was behind a payment. Phone calls to my home and job followed soon afterwards and I had no problem with these calls except for the fact that I had received a phone call from a manager who had flat out been rude to me asking me what my problem is and why I had not paid my payment and that I should have been responsible enough to call, and what is going on in my life and was I thinking in not calling them. Again more calls to my job and visits to my home.
On September 9,2013 as I was working, I noticed a male in my job standing off to the side allowing customers to pass him by as he waited for me to help him. Once all my customers left the store except one, I then turned my attention to him and asked him how I could help him. He then told me he was from World Finance and began asking me for a payment for September and one for the payment I had missed. I, at that time, told him I mailed off a payment yesterday and he began asking me what form of payment did I use and I told him a money order. He began to ask for proof of the money order and saying I'm late in payments, when can he have the payments and how much the payments are and why am I late, all in front of my one customer.
I began to feel embarrassed, humiliated and upset that he was doing this in front of my customer so I asked him to leave because I felt harassed at this time and he then said to me, "You think this is harassment, " and I said, "Yes because you're causing a scene in front of my customer." And he then said, "SO you're my customer, " followed by more questions of "when can you come in" and why wasn't I smart enough to call and tell them about my payment I mailed off the day before I soon realized this was the same person who was rude to me before. After I told him I would not come in because of him humiliating me the way he did, he finally left.