Complaint / review text:
The engin of my car seized now the insurance (Innovation Group) does not want to fix it, the rejecting the claim for blockages on the oil pump which they say is not mechanical. My problem is, I'm am not technical or mechanical educated nor do I know anything of a engin, I bought the car Toyota Run X, the services is up to date, I took the insurance for when anything goes wrong with the engin, but now they state it's not mechanical failure, There were oil building up in the engin and blocked the engin, How were I suppose to see this??? As per the mechanic (fully educated mechanically) this stuff that builds over years!!! So when I bought the car it might have started to build already... But now the Innovation Group is rejecting my claim.