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Complaint / review / scam report
Harbour House
Bad service

Complaint / review text:
I went for lunch with my Fiance at this restaurant. As I am a smoker I was showed to the smoking area. Place looked nice and comfy to relax. I ordered Cafe Latte for both of us. We asked the waiter about the food and we were given a menu. Our waiter said that the kitchen closes at 4h00 so we should order now, which we did. Gave our order to him at 3h45pm. As we wanted to be comfortable when eating we decided to move to the inside tables. Our waiter then arrived 5 minutes later with our coffee which was all good. He then never showed up again. We waited but as we were not in a hurry and enjoying a relaxing day out with a wonderful view, we did not really care... But we knew our food was bound to arrive soon. The waiter then surprised us not with our food, but with a bill for 2 coffee's telling us that because we moved inside no one was gonna serve us... I thought to myself, "Did we now move to another restaurant? Did the waiter not want to serve us food because he don't want to clean tables on the the inside? Why did he not tell us when he dropped the coffee that he did not order our food, So we paid our coffee's, and I told the manager there and left. That's real bad service..

Contact information:
Author: Contact with Author

Offender: Harbour House

Country: South Africa   State: All Country   City: Kalkbay Restaurant

Category: Cafes, Bars, Restaurants


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