Complaint / review text:
I don't normally complain but boy am I cheesed now. I decided to have breakfast at the Wimpy at Howards Centre in Pinelands, Western Cape. We ordered our coffee and the waiter came back to take our order. I thought the coffee took long when it only arrived about 20 minutes after ordering it. However i am normally a patient guy and thought i wouldn't make a scene, after 1 hour our food hadn't arrived and I was now loosing my cool. Our waiter was nowhere to be seen (waiter: VUYO V). After seeing 2 other tables get there food before us and they got there much later than us. I eventually got up and went to find our waiter who said our food will be out in 2 minutes as they were dishing up the breakfast. I told her to leave it as we had to catch a flight. She said there is no manager on duty and couldn't do a void on the system so that we could only pay for our coffee. Eventually she allowed us to pay for the coffee but the attitufe sucked as there was just a no care attitude. I will never support that branch again and it's cause wimpy is normally so efficient - well they are in Johannesburg at least.