Complaint / review text:
Service varies, sometimes extremely unprofessional, decent at other times. Always prepare to be ignored or to stand around waiting while employees socialize behind the window though-something you may have to deal with often at Cookout.
I have never had any issues with my food (other than an occasional order mix-up) or how it was prepared but have heard others talk about finding plastic bits and even a roach in their food.
But what else can you expect from a fast food restaurant on the edge of low-income housing districts?
Just remember if you don't like how you're being treated, how the food tastes, or how long you had to wait, don't go back!