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Complaint / review / scam report
Ryder Truck
Ryder Truck Criag head Charlotte NC

Complaint / review text:
They have no idea how to train folks. The guy I spoke to Blake is an, I asked 5 times if the truck I wanted to rent had a 5000lb lift gate.

He said yes each time. After he set me up for a rental I made a purchase that required a 5000lb lift gate. I made the purchase based on the fact that Blake said yes. Now they do not have one, can't get one and basically the Regional manager offered no solutions, His name is Bill.

The only goal they have is hire the cheapest staff they can, never train them but let them work the phones to get customers in the store. Now I have an item I paid $2500 for that can't get moved there is no refund.

Contact information:
Author: Contact with Author

Offender: Ryder Truck

   State: North Carolina   City: Charlotte
Address: Worldwide Contacts - 11690 NW 105th St.
Phone: 18002979337, 18007933765
Site: www.ryder.com

Category: Cars & Transport


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