Complaint / review text:
I never received this certificate, and they will not refund me because they claim that if you don't have the certificate they mailed (which they didn't), you can't get your refund.
I think this is a "scam the company is pulling. Who remembers to look for a certificate that is to be mailed to you after 60 days? Who is going to remember that?
I think they no that their bikes will not have any warranty problems, and they can offer a full refund after 3 years if you don't use it. Knowing they won't send you a certificate, thus not being able to collect. I never used my warranty, never received a refund check! They no I had an contract, they no I never used the warranty, and they no I never received a refund, so what is the problem??