Complaint / review text:
Bought new Genie Silentmax 1000 @ Home Depot. (They raved about it.) Bought installation.
Long story short, the unit breaks down every week or so, strands my wife outside since it will only raise 6 inches before it freezes, blinks red and refuses to work. Called Genie and they talk you through the color codes to make it work and finally had the temerity to send me another circuit board THAT I HAD TO INSTALL MYSELF! Do not buy Genie products.
They do not work and once you have bought from them, they really don't care about you anymore. STAY AWAY FROM GENIE! I speak from experience.