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Complaint / review / scam report
Protuninglab - my headlights were broken when they arrived

Complaint / review text:
I went online to buy some cheap headlights for my VW - MK4 - Jetta and thats exactly what I got... CHEAP headlights. I got the headlights in the mail and they were dead on arrival.

The first time I complained to the company they sent me a new ballast to replace the faulty one that they sent me in the first place and soon after that one went out, the other headlight did the same thing. I told them that I wanted to return the headlights for a refund and they refused. They wouldn't even tell me when my warranty was up. They said there was nothing wrong with the headlights and if the ballast didn't work then I would need to buy another headlight from them to fix it. If you are going to get HID headlight then just pay the full amount from a reputable company.

I will never buy from them ever again.

The customer service was very rude and I had to replace my old headlights 3 times while they were BSing around and not sending me the parts that I needed to make these crappy headlights work. I sent them an email and tried to speak with their manager however, both were ignored.

Contact information:
Author: Contact with Author

Offender: ProTuningLa

Address: 19745 Colima Road, Suite 1-812
Phone: 9092483211

Category: Cars & Transport


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