Complaint / review text:
I called Discount Tire on Highway 55 and High House Road (Cary, NC). Spoke to Joey (the manager), we made a deal on 2 tires. I went to get them installed. I said I want the new tires on the front. When they were changing the tires, I seen them taking the back wheels off and I went to the garage door, yelled at the technician and told him to stop. He told me to talk to the guy at the desk. He was on the phone so I waited, finally I spoke to him and told him I REQUIRE MY TIRES ON THE FRONT, he said it was company policy. But i am not going to pay you if you cannot do as i ask. He said I would have to speak to the manager.
Finally they got Joey in front of me and I explained to him in the simplest possible language. If you cannot put my tires on the front as i request, then put my old tires back, i am done here. Joey stated that it is company policy to put tires on the back and he made the techs put my old tires back on. So, If you want get what you ask for then you should visit MR. Tire - right down the street at Old Jenks/55. They will do as you ask and are happy to do the work that Discount Tire won't.