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Complaint / review / scam report
Graebel
Overcharged

Complaint / review text:
Moving company charged me a lot extra to attached the bridge on a u-shaped desk. Nobody ever told me that this would cost extra, let alone hundreds of dollars; took one man less than 10 minutes to install.

There were several items that were not moved to our new office, which my salesman said was because no labels were on them. This was not true and the reason why the salesman would not know this is because he was not there during the move.

When I called the salesman, it was clear he had no interest in listening to my complaint or offering any form of resolution. It's unfortunate as he did such a good job in selling his company's service, but after the move, he seemed to have absolutely no interest in customer satisfaction.

Contact information:
Author: Contact with Author


Offender: Graebel

   State: Connecticut   City: Hamden

Category: Cars & Transport

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