Complaint / review text:
Shannon, whom I spoke with from Nissan Consumer Affairs, told me that this type thing happens almost everytime that particular recall is fixed. They then declined to reimburse me for my repairs, stating that they decided that it wasn't related. This was completely contradictory to what both dealerships told me, as well as Shannon from Consumer Affairs. Shannon also became very testy with me when I asked her to forward the information to someone in higher power to review the case, and blatantly told me that she would not do it. This was amongst some of the other contradictions in my phone conversations with her. This was merely an insult to injury, considering that my family and I just lost our home in a hurricane and funds are EXTREMELY limited.