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Complaint / review / scam report
LG Appliances
Lg 31 cf stainless - lg 31 cf stainless refrigerator french door with bottom drawer

Complaint / review text:
Called hhgregg where we purchased refrig since front of door had streaks running down it. Told to just keep cleaning it with the cleaner we purchased from them and they would go away. We have used all kinds of cleaning stuff, most of them went away. We still have two runs on the bottom of the drawer about 5-6 inches long. Called lg, told them the problem, told to send pics, which we did.in the end after going thru all the trouble to submit the pics, I was told "we don't cover cosmetic defects". If they didn't cover cosmetic defects, why have us to thru all the trouble of submitting pics?

We considered buying a Whirlpool or Kitchenaid since we have had excellent results with tthem, but since lg had this compressor that is suppose to be sooooo superior and warranted 10 years, we purchased an lg... Suppose to mean "life'g good"—should be life's gross" if you buy our product since I have a new refrig that looks like it is never cleaned because of the streaks that are imperfections in the stainless—??? Whether it is stainless.

Hope nothing goes wrong with this refrig, because found out a friend of ours purchased an lg and has waited two weeks on a part that it needs to be fixed. This is something under warranty and it takes two weeks to be fixed! SOOO... If you are considering purchasing lg, do yourself a favor and go buy something else, you'll be glad you did.

Contact information:
Author: Contact with Author

Offender: LG Appliances

Country: USA

Category: Clothing & Footwear


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