Site: serta.com
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Serta Mattress
Never buy serta

Bought one from Babcock 4 years ago. Have to turn it every 2 weeks because of dips. Babcock came out and said it needed to be 1 1/2 inch. Paid 1200 for it. Guess should of spent more. Not that would of done me any good. Bought $500 ones before and lasted more than this. What's becoming of things in this worl today. Rip off... ...

Serta Mattress
Repeatedly delayed delivery

My Serta Mattress was ordered from QVC with delivery date reported by HomeDirect to be May 4 by Spirit Delivery. It did not arrive on May 4 or May 5; truck returned to Richmond VA on May 6 with the mattress. Next I was told by HomeDirect on May 17 by phone message it would be delivered on May 18 and SpiritDelivery would be ...

Serta Mattress
Horrible, saggy, overpriced mattress

I can't believe that I am just now reading these other reviews. I joke about sleeping in a hole all the time. We bought the Vera Wang mattress 8 or so years ago because it claimed to be firm and there was the added benefit of the donation to breast cancer research (which my mom was battling at the time). It wasn't long at all ...