Complaint / review text:
I walked into Cresta centre with a nagging Nokia Smartphone problem, and there is Microsoft Promotions, set up and waiting to give advice / make friends.
The problem was that my screen (Lumia920) remained black during and after a 'phone call. The people there were extremely helpful. Made suggestions (the problem was dificult to define), and it turnrd out the problem was a screen protecter that had dust on the sticky side just where the IR sensors are next to the camera.
This phone has been the most wonderful phone for the past year until this problem. And then it was so simple! But thank you Mictosoft for being there. I WILL be getting a Lumia again, it's user-friendly, reliable, a pleasure.
And thank you to the people who ran the promotion.