Complaint / review / scam report
New Electronic products on eBay may have No Warranty, No return!

Complaint / review text:
New Marantz AV receiver for $1600. The unit had a bad circuit board.

The 3 year warranty was void because they are not a certified dealer! Seller would not take it back (even with the 25% re-packing fee shipping) because I ran the firmware update (this voids the 14 return guarantee even though this was not explained in the return policy). Tried to leave neg feedback on seller with perfect record. EBay took down the neg review because the seller did not have to take back the product or inform me that the warranty is void on purchase!

Call the Manufacturer company before you buy any expensive electronic product to check if the warranty will be honored. It will not!

Contact information:
Author: Contact with Author

Offender: Ebay

   State: Massachusetts   City: Quincy
Address: 2145 Hamilton Avenue
Phone: 8666432959

Category: Computers & Services


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