Complaint / review text:
NEAT Support is the worst customer service I have ever experienced!!! I had a simple problem that they wouldn't help me resolve unless I paid $39.95 to speak with a person. I called multiple times, got hung up on countless times from the automated attendant, spoke with a priority support specialist who didn't resolve my problems only to still have no scanner to use. I'm now out the money and have no resolution. Don't buy ANYTHING from this company, they suck!!!