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Complaint / review / scam report
The Neat Company
NEAT Support is the worst customer service I have ever...

Complaint / review text:
NEAT Support is the worst customer service I have ever experienced!!! I had a simple problem that they wouldn't help me resolve unless I paid $39.95 to speak with a person. I called multiple times, got hung up on countless times from the automated attendant, spoke with a priority support specialist who didn't resolve my problems only to still have no scanner to use. I'm now out the money and have no resolution. Don't buy ANYTHING from this company, they suck!!!

Contact information:
Author: Contact with Author


Offender: The Neat Company

Country: USA   State: Pennsylvania   City: Philadelphia   Zip: 19103
Address: 1601 Market St. , Suite 3500
Site: www.neat.com

Category: Computers & Services

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