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Complaint / review / scam report
The Neat Company
Apparently Neat released a new software version (5.7.1...

Complaint / review text:
Apparently Neat released a new software version (5.7.1.474), and now when I try to start Neat (after not using it for about 4 weeks) it basically says it will not start unless I download the new version. This is problematic because I am using it on my work laptop, where I loaded the software prior to implementation of a new IT policy that now requires approval of any new software installations. And I am concerned they will even delete my current version when they learn of it, and I will lose old data as well. My current version is fine for my purposes. Let me continue with that!

I have been using Neat for around 6 or 7 years now. I have two, one for home and one for work expenses. I am happy with using it for my purposes - it does what I need it to do. But no one likes it when a company decides to dictate that an existing installation becomes useless just because the user can't upgrade when the current version is working fine. When I bought the thing, I didn't think I was purchasing something with an artificially limited lifespan, which could be determined by the company at-will.

Contact information:
Author: Contact with Author


Offender: The Neat Company

Country: USA   State: Pennsylvania   City: Philadelphia   Zip: 19103
Address: 1601 Market St. , Suite 3500
Site: www.neat.com

Category: Computers & Services

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