Complaint / review / scam report
Ace
ACER Computers are JUNK

Complaint / review text:
Thinking buying an ACER computer? DON’T!

If you are going to throw money away, throw it my way. I made the mistake of buying an ACER Aspire 722 Netbook and within 3-4 months, the case split and a piece fell out. Not only that but the keys stick, it’s slow even with 2 GB RAM and the touch pad has a mind of its own. Some programs I get a flickering line that doesn’t go away.

ACER will not back their warranty. When I called customer service, I got some East Indian guy that does his best to void your warranty starting with the case is not covered under warranty. Then he wants you to mail in your computer (at your expense) while they evaluate it for CID (customer induced damage) to void your warranty, but the excuses are endless.

I took it to a local repair shop and they said they would have to remove the screen and take the case apart which would void my warranty and recommended I contact ACER, which I did. I ended up contacting a corporate office in Texas and was given an email address of cicserviceops@tx. Acer.com where I addressed my issues with ACER.

Not only did I get no response, when I emailed again, my mail was returned. They will make it impossible for you to have them honor their warranty. They will make you jump thru every hoop imaginable to not honor their product. My computer guys also said that ACER was their #1 for repairs.

Another friend of mine had endless problems with her ACER also.

Searching for ACER complaints, at this site 94% rated it horrible out of 418 reviews.

Http://www.consumeraffairs.com/computers/acer.html

This site has 3 page of complaints and about 60 reviews, all bad.

Http:///bycompany/acer-a27149.html

At this site there 27 more complaints cost the consumers over $5200

Http://acer./

At this site there are 462 bad reviews out of 501 reviews or 92% bad reviews.

Http://www.customerservicescoreboard.com/Acer Computers

At this site there are 10 terrible reviews

Http://www.screwedbyforums.com/acer-product-reviews-consumer-complaints-reports/

This site has 71 complaints and most are about quality, repair and customer service

Http://www.my3cents.com/reviews/acer

This site has a long list of complaints

Http://www.akosha.com/Acer-complaints-77.html

This blog had 34 bad reviews

Http://betanews.com/2006/10/30/what-s-behind-acer-s-vista-complaints/

This complaint, ACER refused delivery for service

Http:///computer-service-repair/acer-aspire-one/acer-aspire-one-computer-died-8e4d2.htm

This Better Business Bureau in Temple Texas had 963 complaints of which 136 were complaints of warranty and 80 about service. And this only one of thousands of BBB’s.

Http://www.bbb.org/central-texas/business-reviews/computers-dealers/acer-america-corporation-in-temple-tx-47518

This site is a PERFECT example of the BS you will get trying to get your ACER warranty/service

Http://www.notgoodenough.org/viewtopic.php? P=329829

This website’s survey rated ACER as the WORST

Http://ctwatchdog.com/finance/2012-computer-reliability-report-lenovo-most-reliable-acer-least-reliable-apple-declined

This site has 2227 complaints out of 2923 or 76% hate ACER

Http://amplicate.com/hate/acer

How bad ACERS SUCK!

Http://acersucks. Wordpress.com/

Notebook Forums has tons of complaints

Http://www.notebookforums.com/newsearch? Search=acer complaints

This site boycotts ACER and has 1769 views

Http://www.boycottowl.com/Acer Computers/100

These are you tube videos that are self explanatory.

Http://www.youtube.com/watch? V=iH3_umP5c2E

Http://www.youtube.com/watch? V=8dvEufWpjD0

Http://www.youtube.com/watch? V=PpREX4XgGgU

Http://www.youtube.com/watch? V=4qKRHW680qw

Http://www.youtube.com/watch? V=DgsZ_NGMAcE

Http://www.youtube.com/watch? V=KsW1DURTHco

Http://www.youtube.com/watch? V=zDtic9L126o

This site is a computer reviews

Http://compreviews. About.com/u/ua/support/AcerSupport. 02.htm? Success=1#ua_form

This site also says ACER SUCKS

Http://www.direct-laptops-guide.com/acer-laptops-suck.html

And you think this review is bad? Check this one out?

Http://www.urbandictionary.com/define.php? Term=acer

Complaints from around the world

Http://ask. Metafilter.com/164353/I-need-a-decent-touchpad-not-an-ALPS-touchpad-from-Acer

About.com has 127 complaints about ACER

Http://compreviews. About.com/u/ua/support/AcerSupport. 02.htm? R=un2

So here are 22 websites, 7 YouTube videos and thousands reasons of dissatisfied customers and these are the ones that actually took the time to write about their complaints. There are many, many, more so if you are thinking of buying an ACER product, you are simply throwing your money away.

I would HIGHLY recommend Samsung as they back their warranty 100%. On a personal experience, I sat on my new dual LCD camera and broke the lens. I called Samsung and they only asked for my serial number and said it was under warranty. NO OTHER questions asked. The sent out UPS to pick it up and it was repaired 100% within 10 days.

Karl_ike@hotmail.com

Contact information:
Author: Contact with Author

Offender: Ace

   State: Capital District   City: Mexico City
Address: 8F, No. 88, Section 1
Phone: 4085337700, 18005712237
Site: www.acer.com

Category: Computers & Services

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