Complaint / review text:
I was debited for an amount of R99 this morning (Ref Digicash/1WNNY NL DBN). My bank gave me the number to call - 0872310241. I went from being caller no 20 to being cut off as I got to the front of the queue after a very very long wait!
How did DIGICASH verify that this was a legal instruction as I have not ordered anything nor gone into any debit order agreement with anyone???
I will be reporting this to PASA (Payment Association of South Africa)
That company could face being stopped from ever performing debit orders again by PASA as they have acted illegally!!! Further I need DIGICASH to contact me urgently as one cannot get to speak to an operator on the number given!!! I need to know on whose behalf you have taken money out of my account!
DIGICASH & that company will have to answer to PASA as the banks do nothing to protect our money!!!