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Complaint / review / scam report
Direct Energy
Horrible Door to Door Salespeople

Complaint / review text:
Came to my door stating that they were from an "oversight company" called Direct Energy, that for some reason they "still had us in their system" (never was, not possible) and that they needed to review my current energy bill to determine the reason why I was getting overcharged for my energy use. I do not use them as my energy provider so no I am not going to share my bill with them.

I asked why my energy provider didn't tell me about their visit or any problems and he said because they are not from an oversight company but purchase and resell energy from the government. I said how would I know to believe you over them. He showed me a badge - I said anyone can make a badge. He replied - yes but not with this special ID # on it.

Then he said that they are registered with the BBB (looked it up, they are not, and are actually rated a D with many many complaints). He said I could research them on the internet. So I asked if they had any print literature that I could review on my own. He said no.

I said that I suggest you get some because people will want to review on their own for themselves. He said no they don't, that I am the only one. (really?! Ha ha) During the whole conversation he kept talking over me and overtalking.

He told me they were going to call me and I said no they are not they do not have permission to call me. He said that they would come around again in a few months. I said no and am not interested in any further discussion and leave my porch.

Everything about their pitch was a scam, dishonest, disrespectful, unethical approach. Avoid at all costs!

Contact information:
Author: Contact with Author

Offender: Direct Energy

   State: Michigan   City: Kalamazoo
Address: 12 Greenway Plz Ste 600
Site: www.directenergy.com

Category: Construction & Repair


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