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Complaint / review / scam report
Craft Kits and Supplies
Craftkitsandsupplies.com Poor customer service - late shipping

Complaint / review text:
Craftkitsandsupplies.com. Although this company asked for my email address, they never sent an order confirmation or confirmation of shipment.

When I called to see if my product had shipped - it had - 6 business days after I had ordered. Totally unacceptable. The gentleman on customer service I could barely hear - they are some kind of small holding company (when I asked what company I had reached he said they are a lot of different companies). I recommend Oriental Trading Company.

Product ships next day, customer service is outstanding. The only reason I used this company is because Oriental was out of pink craft sand I wanted.

Now, shipment is not here in time for my daughter's party and I have to run out to local craft store.

Contact information:
Author: Contact with Author

Offender: Craft Kits and Supplies

   State: Ohio   City: Lorain

Category: Construction & Repair


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