Complaint / review text:
I live in Grand Bend, Ontario. I bought a Cal Spa ($8,200) and it was installed Nov 1,2010. On Nov 28,2011 it stopped working! I have waited almost 2 months for a replacement motor. Today Jan 25,2011 the new pump has been installed. I have NO CONFIDENCE in my CAL SPA any longer. My Dealer Hartman Hot Tubs, Exeter, Ontario (Eugene Hartman) and Cal Spa both say it is not their fault. No one has attempted to help me. The only reason why I received the part was because I spent HOURS on the phone with CAL SPA. My dealer made no attempt.
beware if you are thinking of a cal spa. Keep looking! I am sure you can find a much better product elsewhere.
PlEASE do not go through the stress that I have experienced. CAL SPAS are not to be trusted.
John Goodwin firstname.lastname@example.org