Complaint / review text:
Ordered a whole house air cleaner from Home Perfect because the price was good and free shipping. One week later I checked on the order and it was still "processing." Contacted customer service via email and was informed the item was back ordered for 3-4 weeks.
The site stated the item was in stock for shipping; and it still says that even now I've been told it has been back ordered. I feel sorry for others who order the item only to find out it is not in stock. I was also charged as soon as it was ordered despite the back order. This company has the feeling of a Ponzi scheme: taking money from new orders to pay for previous orders and therefore orders are always "backordered" while they pay for someone elses's prior purchase.
Now my project is on hold. This company is certainly not close to the standards of a respectable online business. This is the first problem I've had with an online business such as this.
Avoid ordering from this company. I conclude it is not on the level; something fishy going on.