Complaint / review text:
We signed up with a home security service and signed a 5 year contract. Apparently there was a clause in the contract that the company could assign our contract to another security company. We had left Monitronics to go with the new company, but then the company sold our contract back to Monitronics.
I contacted Monitronics to get out of the contract. I can't imagine why they would want to keep a customer that doesn't want to work with them, but they won't let me out.
This sucks big time since we are stuck with this lousy company for 5 years. I hate Monitronics. I just want out. If I had wanted to be with Monitronics, I would have signed up with them.