Complaint / review text:
This company is a franchise and not the mom and pop outfit they want you to think they are. Owners are greedy and just want money which is a lot considering that you could hire a CNA cheaper to do the same thing without paying to support the high franchise fees and line the owner's pockets. Franchise is good for a hamburger but for your loved one? Office staff is rude, schedules constantly messed up, employees not even CNAs and involved us in the problems of the very low pay and office politics. The marketing person was full of it, talked a mile a minute and was just out to make a sale. Very disappointed.