Complaint / review text:
Bought the Ninja Kitchen System from Euro-pro based on their infomercial. They promise a 60 day money back guarantee.
If your not fully satisfied within the first 60 days they will give you a full refund and even pay for your shipping. What they forget to mention is this does not include the shipping cost that they charge to ship the merchandise. The merchandise came in several boxes and amounted to $166.10. I had already been charged for my first payment of $185.25.
I returned all their merchandise in one box for which they sent me a return shipping label. One would think that shipping to the customer and the customer return shipping would be a wash, $0.00. Wrong! Since they made sure the merchandise was sent out in several shipments, they can get away with charging more.
I was told that Euro-pro could not refund the shipping. Total of my refund $69.15.
Totally deceptive and misleading advertising. I would not by from them again.