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Complaint / review / scam report
Ellies/Elsat
Discrimination of OVHD Facebook Page

Complaint / review text:
I reported the following problem to the OVHD Facebook administrator I have with my Ellies OVHD decoder which is not receiving any of the channels on the new IS-20 platform. I wasn't rude just voicing my opion as they clealy advertise on their Facebook page that my model decoder is fit to receive the IS-20 signal. "My Ellies decoder is only showing the promo channel and no other channels on the IS20 platform. Signal 100% and strength 83%. On the SES5 platform all channels are showing. Signal 91% and strength 77%. Phoned Elsat the whole day of yesterday. They re-activating my service, checked all the settings and still can't seem to know what the problem is?" This is the response I've received: "Hi Shaun, the call centre will follow procedure to determine the issue with the decoder and only they will be able to confirm whether the decoder is faulty. We appreciate your patience " Now today when I wanted to response to their message the administrator blocked me from posting or sending a message. Why is ovhd discriminating against me is it because i'm a black person? Is this how you treat your clients??? I will report you, i thought is a thing of the past. Yet still ha

Contact information:
Author: Contact with Author


Offender: Ellies/Elsat

Country: South Africa   State: All Country   City: Head Office

Category: Electronics and household app.

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