Complaint / review text:
What a ripoff. I bought the Apple 2 year insurance for an iPhone in Jan 2014. So, for the first time I need to use it, felt all is fine because I still have time. Now that I need the insurance, the phone is now only worth $70 plus or minus dollars, that is OK, can't control the market for used phones. BUT, to my surprise, Apple does not handle the insurance I bought thru them. It is handled by another firm, Asurion. So, I feel great and contact Apple, bit of a hassle, but finally got the person at Asurion to take care of the issue (same results online BTW). And guess what, they said, "Great you are covered, it will only cost you $99 for us to fix it under your insurance plan".
What a dumb ass I am, I didn't think Apple was just another pass the buck rip off company, but it is. So, I paid for insurance to fix an item for a fee that is more than the item is worth. Hope they make money in China and the Chinese are smarter than this dumb ass. I will be spending the next week, maybe month, posting the above on every site that accepts true consumer comments.