Complaint / review text:
I've had 3 major issues with this company in only 6 months of service. I'm not one to complain about minor things like temporary outages either. First problem is the internet speed we paid for (150MB/s) was far less than what we got around 30mbps (couldn't stream a YouTube video if that paints a picture for you). Second the service technicians that were suppose to fix this issue because complaints were issued community-wide resulted in absolutely no improvement. As far as the television I have the very basic and wanted to upgrade to get some sport channels. Called in they said there was a promotion and I confirmed that these channels would include what I was wanting. Well that was not the case. After hours of troubleshooting they realized the package didn't include what I wanted and once again did nothing to correct the issue.